Favorite Eclipse game: Mermaid Multipliers
Jay Powell joined Eclipse Gaming as Sr. Director of IT and Operations in June 2016 and has made countless contributions and upgrades to the company’s IT infrastructure, resulting in increased network security and reliability. With more than seventeen years of experience in IT and gaming operations support, Jay Powell has established many new processes and procedures for Eclipse, resulting in optimized customer service operations.
“My goal is to build a team of highly experienced and dedicated people who are technology driven and customer focused, deliver an elevated level of support for our customer base, and provide a highly secure and reliable network infrastructure. I enjoy implementing processes and procedures that enable us to efficiently and effectively delivery high quality products and services to our partners and our players.”
Jay’s additional areas of expertise extend to the development and deployment of automations, software infrastructure, and end user support in the United States and Europe. He has strong leadership experience in the successful executions of application and database data migrations, conversion analytics, hardware and software research and testing, and secured wireless networks.